Here’s a complete breakdown of what isn’t covered directly from the AppleCare protection Plan:
(ii) Damage caused by (a) a product that is not the Covered Equipment, (b) abuse, misuse, fire, earthquake or other external causes, (c) operating the Covered Equipment outside the permitted or intended uses described by the manufacturer, or (d) service (including upgrades and expansions) performed by anyone who is not a AHCT.
(iii) Covered Equipment with a serial number that has been altered, defaced or removed, or has been modified to alter its functionality or capability without the written permission of the manufacturer;
iv) Covered Equipment that has been lost or stolen. This Plan only covers Covered Equipment that is returned to Apple in its entirety;
(v) Cosmetic damage to the Covered Equipment, including but not limited to scratches and dents, that do not otherwise affect the functionality of the Covered Equipment;
(vi) Preventative maintenance on the Covered Equipment;
(vii) Defects caused by normal wear and tear or otherwise due to normal aging of the product; or
(viii) A pre-existing condition on any Covered Equipment if you purchased the Plan after you purchased the Covered Equipment.
4.3 Technical Support. The Plan does not include Technical Support in respect to:
(i) Your use of the iOS and Consumer Software as server-based applications;
(ii) Issues that could be resolved by upgrading software to the then current version;
(iii) Third-party products or their effects on or interactions with the Covered Equipment, the iOS or Consumer Software;
If you find yourself in a predicament with a damaged iPad 2, call CCRepairz at (702) 979-0033 first to discuss your options and how much it will cost to fix.
You can also feel free to swing by our iPad 2 repair services shop during normal business hours to discuss your options in person if you’d prefer. You can find directions here and remember…
If we can’t fix it, you don’t pay!